SHIPPING POLICY
We currently ship to the United States and Canada, offering free shipping with covered duties.
PROCESSING
- Orders are processed within 1-2 business days after order confirmation.
- All orders are fulfilled Monday through Friday, excluding weekends and holidays.
SHIPPING RATES & DELIVERY TIMES
CANADA
- All orders sent within Canada are handled by Canada Post.
- We offer free standard shipping. Allow 1-5 business days to receive your order after it has been processed.
- Express shipping CA$30 (Next-day delivery to local and regional areas; two-day delivery to national addresses)
- We do not ship to military or PO Box addresses.
- Signature is required.
- Package protection is provided. Once your package has been delivered and signed for, Besson is no longer responsible for loss or damage.
USA
- FedEx handles all orders sent within the United States.
- We offer free standard shipping. Allow 2-6 business days to receive your order after it has been processed.
- We are unable to offer express shipping at this time.
- We do not ship to military or PO Box addresses.
- Signature is required
- Package protection is provided. Once your package has been delivered and signed for, Besson is no longer responsible for loss or damage.
*Transit times provided at the time of checkout are to be considered as estimates. For accurate information, please refer to the information provided above.
ORDER STATUS & TRACKING
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@bessonbarcelona.com with your name and order number, and we will look into it for you.